At 1st Ultralocalization, how we do business is as important as what we do. We seek to build trust-based and lasting relationships with our clients. We adhere to a strong set of values to ensure continued confidence in our abilities. Our values define who we are, and what makes us distinctive. They are the fundamental beliefs of our organization, guide our actions and behavior, and influence the way we work with each other, and the way we serve our clients. We are committed to provide high-quality services. We meet the mutually agreed-to requirements the first time and strive for continuous improvement of our work processes.
What we offer:
• Knowledge of the various dialects within the same language. For example, we can offer insight into the different Arabic dialects and how that will affect your words. If our client needs some kind of knowledge in the target language, we provide that knowledge and support free of cost. This not only enhances the knowledge of our valued clients but also enabled them to assess our job more accurately in terms of quality.
• A personal service tailored to your needs. We guarantee that highly qualified and skilled translators will deal with each job. As it is our policy to translate into MOTHER TONGUE only, you can be assured of the highest standards.
• An understanding of the different language needs of different documents. We will not use the same tone for a research paper, legal document and news article. Each job is unique, as is each translation style.
• Time spent talking to you about what you would like to achieve. It is easy to roll out one translation after another without ever meeting a client, but that will not let you assess the tone needed. We will spend one-on-one time with you so we know exactly what you want before work begins.
• We also offer:
• Professionalism: we allocate a project manager to each assignment. This ensures that your project is completed on time and within budget.
• Quality guarantee: All of our translators are highly qualified and only translate into their mother tongue. Proofreading comes as standard.
• Competitive pricing: Our aim is to provide corporate agency quality for a fraction of the cost.
• Client Confidentiality: We will sign water tight confidentiality agreements to ensure discretion.
• Client Centered Services: We help our clients to overcome language barriers that could limit their performance and exceed their expectations throughout our everyday excellence by providing outstanding translation and interpretation services.
• After delivery services including follow up contact to make sure you are happy, and time dedicated to answering any questions you may have.